Thank you for visiting CTGroup’s website, including The University of Rare Coins, (collectively, the “Website”) operated by CT Group Inc. 

CTGroup respects your privacy and is committed to protecting any information that you provide to us. It is our policy that personal information, such as your name, postal and e-mail address or telephone number, is private and confidential. Accordingly, that information is stored securely and is accessible only by designated staff, and is used only to reply to your requests for information.  By visiting the Website directly or through another site, you accept the practices described in this Policy. 

This Privacy Policy applies to the Website and does not necessarily apply to offline collection of personal information.

We are not responsible for the content or privacy practices on any web site not operated by CTGroup to which the Website links or that links to the Website. 

CTGroup will not provide personal information to third parties, nor will such personal information be sold by CTGroup.  As do many retailers, we sometimes use third parties to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service.

In the example of shippers, we provide them with some personally identifiable information such as your name, shipping address, email, and phone number.

We also disclose personally identifiable information to third parties who perform marketing or marketing research on our behalf.

We generally require entities with which we share your personal information, including companies that process or service transactions for us, to agree to keep your information confidential. We also prohibit them from using or disclosing your information except for the limited purpose and to the persons for whom disclosure was intended, or as otherwise permitted by law.

We may update and supplement personally identifiable information that we have collected directly from our customers with other information that we obtain from third parties. This may include information regarding demographics, income estimations, households and marital status. In addition, we may obtain personally identifiable information about individuals who are not yet users of our Website or customers of CTGroup. When we associate information that we obtain from third parties with personally identifiable information that we have collected under this Privacy Policy, we will treat the acquired information like the information that we collected ourselves and, except as permitted by this Privacy Policy, the information will not be shared with third parties. We purchase marketing data from third parties and add it to our existing user database to better target our advertising and to provide pertinent offers in which we think you would be interested. To enrich our profiles of individual customers, we tie this information to the personally identifiable information they have provided to us.

Otherwise, personal information will not be released to third parties except if release is required by law, court order or by judicial or governmental investigations or proceedings.

Our Website is not set up to track, collect or distribute personal information about anonymous visitors. We cannot determine the names, addresses or other information about our anonymous visitors that would allow us to identify the particular visitors to our site.

Our Website tracks statistical information about the visits to our web site. For example, we compile statistics that show the daily number of visitors to our site, the daily requests we receive for particular files on our web site, and what countries those requests come from. These aggregated statistics are used internally to better provide services to the public but will not be provided to others.

As is true of most web sites, the Website server automatically recognizes the Internet URL from which you access the Website. We may also log your Internet protocol ("IP") address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. An IP address may indicate the location of your computer on the Internet.

At CTGroup, we collect information from customers who register online through our website. The information collected includes: name, address, email address, and telephone number. We use the information we collect to process orders, provide a more personalized shopping experience, and to notify you of special shopping offers when requested.

We do not share this information with outside parties except to the extent necessary to complete that order.

It is our policy to comply with the Children's Online Privacy Protection Act of 1998 and all other applicable laws. We therefore do not knowingly or intentionally collect personal information from persons who are under eighteen (18) years of age. If you are under the age of eighteen (18), you are not permitted to access the Website and/or to submit any personal information via the Website. Due to the age restrictions for use of the Website as stated herein, no information obtained by this website falls within the purview of the Children's Online Privacy Protection Act, and information submitted to this site is not monitored for such purposes.

Cookies are tiny pieces of information that are stored by your browser on your computer’s hard drive. The Website’s cookies do not and cannot infiltrate a user’s hard drive to gather a user’s confidential information.  These cookies do not contain any personally identifying information, but they enable us to improve the site so that it is easier to use. Most Web browsers automatically accept cookies, but if you prefer, you can usually change the preferences on your browser to prevent this. CTGroup does require that your browser accept cookies to browse the product catalog.

The Website also uses web beaconsto speed your navigation of the Website, recognize you and your access privileges, and track your Website usage.  Web beacons assist in delivering cookies and help us determine whether a web page on the Website has been viewed and, if so, how many times. For example, any electronic image on the Site, such as an ad banner, can function as a web beacon.  We may use third-party advertising companies to help tailor site content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount).

The Website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google®"). Google Analytics uses cookies to help the Website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

The security and confidentiality of your information is important to us. We have implemented certain technical, administrative, and physical security measures designed to help protect customer information from unauthorized access and improper use. This is an ongoing process and, from time to time, we review our security procedures in order to consider appropriate new technology and methods. Please be aware that despite a company's best efforts, no security measures are perfect or impenetrable.

We use Secure Sockets Layer (SSL) encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Personal information may be printed or otherwise stored in a non-electronic form. Employees who need access to your personal information to perform a specific job are permitted access to your personal information. Finally, we may rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit the Website, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.

CTGroup does not guarantee complete security either online or offline.

You understand and agree that CTGroup may, at CTGroup's discretion, monitor or record your telephone conversations with CTGroup for quality control and for CTGroup's protection. Unless otherwise agreed by CTGroup in writing, CTGroup does not consent to the recording of telephone conversations by you or any third party. You understand that not all telephone lines or calls are recorded and CTGroup does not guarantee that any recordings of any particular telephone calls will be retained or be capable of being retrieved.

If there are ever changes to our privacy policy, we will post those changes on this page so that you are always aware of what information we collect and how we use it.  We encourage you to review this Privacy Policy from time to time to check for updates.

If you have questions about our privacy policy,
please contact us at legal@ctgroup.com
CTGroup
114 Pacifica, Suite 230
Irvine, CA 92618 or 1-866-991-2646 or write to us at:

California Civil Code Section 1798.83 permits customers of CTGroup who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to legal@ctgroup.com or write us at:

CTGroup
114 Pacifica, Suite 230
Irvine, CA 92618

Last updated: September 2011